Ukraine & ex-USSR
All deliveries in the Ukraine and ex-USSR are free. We use one of the Ukraine's largest next day courier services, Initial City Link who can deliver anywhere in the Ukraine next day. Once your order has been confirmed and payment authorisation has been given by your card issuing bank we will give you a unique tracking number whereby you can track your parcel every step of the way.
Delivery Times for Ukraine & ex-USSR Customers
We aim to process your order quickly and efficiently to ensure that it is delivered as soon as possible. Once your order has been dispatched, delivery is normally the next working day, Delivery times can vary any time between 8 am and 5:30 pm. However most deliveries are delivered by lunchtime.
Meeting The Courier Company
If you are going to take a day off work or arrange for someone to be home to collect your delivery please contact us to confirm the day on which your order will be delivered. This will ensure that you are not waiting for a delivery which is not scheduled for that particular day.
What To Do When The Courier Arrives
All alloy wheels are inspected before they leave our warehouse to ensure that they are in perfect condition, it is up to you, the customer to check the goods before signing them as «received in good condition» from the courier company delivering your order. Once you sign for these goods as «received in good condition» no claims for damages in transit can be made.
How Do I Arrange For Goods To Be Returned ?
If you have to return goods for any reason please contact us first. You will be issues a returns number. Under no circumstances will goods be accepted for return, without a returns number. This will be issued by our sales team. Our policy for returning goods involves a handling fee ,to put the goods back into our stock. The handling fee is set at 15% of the order value.
How To Package Goods For Return
If you have been issued with a returns number it is your responsibility to ensure that the goods are packages in such a way that they will not be damaged in transit.
